DIRECCIÓN: C/Pedro I, nº 1, 1º 31007 (Pamplona)Navarra · ESPAÑA | TEL: (+34) 948 268 412 # (+34) 621 209 115
HORARIO: lun-jue 08.30 - 17.00 y vie 08.00-15.00h | EMAIL: acogida@visitnavarra.info

Accommodation and transport

ADDRESS: c/ Pedro I, nº 1, 1º – 31008 (Pamplona/Navarra)
PHONE: (+34) 948 268 412
CALL CENTRE HOURS: Monday to Thursday 08:30 to 17:00 h., Friday 08:00 to 15:00 h..
EMAIL: acogida@visitnavarra.info

The Servicio de Acogida de Navarra (Navarra Reception Service) offers you a comprehensive service with regard to advice and booking of all the resources and needs that you may have in your trip to Navarra, either for medical matters or for any other reason.


This is a holistic service directed at the Spanish and international markets, liaising between you and your destination (Navarra), adapting to your specific needs and working in the following areas:


  • Pick-up service at the airport of RENFE train station in Pamplona (only for medical patients)
  • Service to accompany travellers and relatives to their means of transport for the journey from the airport to the hotel (only for medical patients).
  • Transport from origin and transfer at destination.
  • Taxi booking, car and limousine rentals, private planes, etc.


  • Accommodation (for groups, couples, families or individuals)
  • Ticket changes and/or hotel bookings based on your needs and availability


  • Work spaces (workshops, meetings, etc.)
  • Event spaces (congresses, fairs, etc.)
  • Special events: support, coordination, promotion and dissemination
  • Thematic events
  • Audiovisual equipment: new technologies for guides and experts
  • Hostess and/or entertainer services
  • Exhibition areas
  • Printing


  • Complete and detailed information regarding tourist attractions
  • Travel insurance
  • Hospitality and leisure
  • Tourist guides
  • Entry tickets to parks, shows and museums

This Reception Service in Navarra has an online booking centre to address any need you may have with regard to your trip to Navarra.

Likewise, the service employs its own personnel, working from the offices of the Asociación de Hostelería y Turismo de Navarra (Pamplona – Navarra) and is available to answer calls from Monday to Thursday from 08:30 to 17:00h and on Friday from 08:00 to 15:00h to help with any queries or incidents.


Pamplona has an extensive range of hotels and holiday apartments across the city, including the city centre, the hospital area and the metropolitan area..



ANET offers you a wide range of vehicle rental companies, on a self-drive or chauffeur basis, as well as a series of coach hire companies. Should you wish us to book the entire trip for you, please call us on 948268412